Can Open Source Technologies Benefit The Enterprise?

Yes - All of these best-of-breed open source applications share modern web architectures and fully public APIs (Application Program Interface) based on web services. Therefore integrating them is straightforward. Some organisations are unlikely to actually look at the source code that is always provided under open source licenses. That said, its availability provides peace of mind (it’s equivalent to a code escrow). More important, however, it makes the job of system integrators like 1Tech easier. If a new module or integration is required, we are able to accomplish it with less time and expense. A significant part of 1Tech's business these days is replacing incumbent systems with open source applications, all the way from legacy client server applications (e.g., OpenTaps replacing SAP) to Enterprise Portals (e.g., Liferay for iStore).

If there is a bump in the road, it is in continuing to educate the business people and owners about the benefits of open source. We are finding this ever easier to do, and more often than not, are approached by clients who have already made a decision to go with open source. Indeed, because of the way open source distribution works, most have already downloaded and tried out the product(s) in which they are interested. This vastly decreases the sales cycle. For some, the poor economy and cost pressure is a motivating force. Nevertheless, for most of our clients, the decision to go with open source hinges on the value and benefits of the software itself.


What areas offer the most potential?

For most organisations, it is now a given that they must have a robust web presence, often involving eCommerce in some form or fashion. (B2C and B2B organisations.) As discussed above, given the existence of open source applications that handle every step of the value chain, there is a tremendous opportunity for Enterprises to put the systems and processes in place to derive more and more value from their business models. We talk to our customers about the complete value chain as follows: marketing to generate new and cultivate existing business (incl. social media/collaboration as desired); sales via all relevant channels: instore, online, phone, fax, catalog; internal management tools for staff to collaborate amongst themselves and with customers; order to cash including finance and accounting, inventory, and warehouse management; and analytics of the entire chain… Everyone of these can be facilitated by open source products. It is amazing how many of our clients are still using spreadsheets and legacy applications. For them, the benefits of installing open source applications that can be tied together are substantial. 

What’s interesting about this front of house to back of house coverage is that a client can enter the chain at any point, depending on their most urgent pain point. For example, a business losing market share to an online competitor may need to overhaul its first generation web store into a sophisticated eCommerce system. They may quickly find, however, that they need to upgrade their shipping operation. Likewise, a client may identify sales force automation as their priority, necessitating a real CRM system, but then realise that they need to coordinate multi-channel sales via an integrated eCommerce and POS system.

Another substantial benefit to SMEs of open source software is the rapid innovation in the available products. Magento, the red hot eCommerce platform launched in mid-2007 and has already been downloaded over a million times and boasts a user/developer community of 150,000 individuals. This community has created nearly 2,000 extensions to date. Many are available free and others come with a price reflecting their value. Most Magento deals we undertake today incorporate at least half-a-dozen of these extensions. The situation is similar with Liferay (open source portal), Opentaps (Open source ERP), and other leading applications. These marketing dynamics have not gone unnoticed by the investing community—the companies behind these applications are well-capitalised at high valuations. They—and their supportive communities—are here to stay.


Any potential concerns?

Yes: Who will support the application? Should I expect “strange” licensing provisions? Will I have to pay?

These are concerns expressed by SME stakeholders, but do not actually represent “real” concerns in the modern software world. Regarding support, firms like 1Tech provide frontline support to all of our customers. Conversely/additionally, support can be had directly from the vendor who developed the software. As noted above, these are real companies in every sense of the word. Regarding licensing, most going concerns find that they do not want to use the free “community” versions of the software, even though it is robust and of high quality. Thus, they opt for a commercial license similar to any other commercial license. These licenses come with warranties and also come with the source code. There tend to be additional high value features over and above what is in the community version. And, as noted immediately above, they have access to first rate support rather than having to rely on community forums for answers.

Big Rise in Companies shifting away from Proprietary software model to Open Source


A survey has revealed that over two thirds of global organisations anticipate increasing their expenditure on open source software this year, according to research by management consulting firm Accenture.

56 per cent of UK companies expect investment in open source systems to increase in 2012.

The Accenture survey also revealed that half the respondents are fully committed to using open source, while 38 per cent expect to transfer core software to open source within the next 12 months.

The survey also found that over three quarters of respondents cited quality of software over cost savings as the main reason for switching to an open source platform, and they also see open source as more reliable than traditional software. 70 per cent also see it as having better security and bug fixing capabilities.

Paul Daugherty, chief technology architect at Accenture, said: “What we are seeing is the coming of age of open source.

“Through both our research and our work with clients, we are seeing an increase in demand for open source based on quality, reliability and speed, not just cost savings. This is a significant change from just two years ago when uptake was driven mainly by cost savings.”

The findings represent a turning point for open source, according to Tomas Nyström, senior director of open source technologies at Accenture.

"Open source has become a high-quality and reliable alternative to traditional products, and is a real choice for businesses, not just a cost cutting measure," he said.

"The platform is growing faster than the total market, and is displacing closed software products."

Please download the case study for British Telecom to see how your company might benefit from Open Source solutions Case Studies area

New Local Office Opened in Dubai, UAE

1Tech are pleased to annouce their strategic Open Source Systems Integration Consulting & Delivery services are locally available in the MENA region. 


Due to local demand we have opened a regional office in Dubai to service our Middle East, North African and Asian customers. Our new office is based in the centre of Dubai and acts as a local hub to the UAE market.


If you are within the local region please feel free to contact us to see how 1Tech can help you today.


Our UAE office is located at:


Suite C1
Emirates Tower
Sheikh Zayed Road

Tel: +971 567 240214


Cost effective open source Enterprise Content Management solutions that maximise ROI

Commercial enterprises and government agencies face significant challenges as they strive to meet a rapidly growing need to manage thousands, sometimes millions, of documents generated throughout the normal course of business operations -- all the while increasing end-user productivity and lowering IT costs. As your organisation’s digital information continues to grow geometrically, 1Tech’s uniquely tailored solutions will help you harness the power of your content. Enterprise Content Management Solutions by 1Tech provide end-users with the tools and access they need to innovate and propagate faster in ways that greatly benefit IT departments. 1Tech’s deep experience with open source enterprise content management, document management and records management solutions across multiple vertical markets improves productivity and the bottom line.


For many organisations, traditional approaches to enterprise content management centre on software applications from proprietary vendors that are expensive, difficult to deploy and costly to maintain. Moreover, most of today’s legacy content management systems were built prior to the development of the institutional IT infrastructure components and standards that we now take for granted. Shared network drives are sometimes used to manage enterprise documents and content, but this approach can quickly grow out of control. In short, the lack of document management facility and efficiency in most organisations often leads to miscommunication, lost information, and disorganised or inefficient workflow—all of which result in project delays, wasted time and redundant effort, not to mention frustrated employees, partners and customers.


Please download the full white paper on how Open Source Enterprise Content Management solutions can benefit your organisation Open Source Enterprise Content Management - ROI and Benefits

Cost effective open source innovative enterprise collaboration and community functionality drives success

Just as social networking, blogs and forums are changing the way consumers connect, share information and make buying decisions, Enterprise 2.0 technologies and business processes are beginning to free workforces from the constraints of traditional communication and productivity tools. As a result, employees are accessing information faster, collaborating across the enterprise with greater ease, and gaining a competitive advantage through increased productivity and flexibility.

Our Open Source Enterprise Collaboaration and Community solutions allow organisations to reap the benefits of open source and promote functionality that is superior to commercial vendor software in this area. Our clients have developed truly leading edge applications that taking advantage of rich social networking, community and collaboration features without the need to pay any licensing fees for the software.


1Tech addresses today’s workplace challenges with Enterprise Collaboration and Community (ECC) Solutions that enable organisations to transform traditional, static intranets into dynamic, collaborative work environments through an array of open source portal and user generated content functionality. When you choose our open source portal solution Liferay your organisation benefits from an exceptionally low total cost of ownership. No longer does your organisation need to pay for license fees or  applications infrastructure and in most cases our clients have seen reduced customisation timeframes. In most cases the TCO between a proprietary and open source solution deliverred by us using Liferay saves up to 70% in delivery costs.


Please download the full white paper on how Open Source Enterprise Community and Collaboration solutions Open Source Enterprise Collaboration and Community - Cost Savings versus proprietary enterprise portal solutions

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